Right of withdrawal

Right of Withdrawal

(1) Consumers generally have a statutory right of withdrawal when concluding a distance contract, which the provider informs about according to the statutory model below. Exceptions to the right of withdrawal are regulated in paragraph (2). A sample withdrawal form can be found in paragraph (3).

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us, Feele GmbH & Co. KG, owner: Alexandra Gadsch Eichweidweg 9a 86438 Kissing

by means of a clear statement (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period of 14 days has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the delivery costs (except for the additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day we receive your notification of withdrawal from this contract. For this reimbursement, we will use the same payment method that you used for the original transaction, unless explicitly agreed otherwise with you; in no case will you incur any fees as a result of this reimbursement.

We may withhold the reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods promptly and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the 14-day period has expired.

You will bear the direct cost of returning the goods.

You will only be liable for any loss in value of the goods if this loss in value is due to handling them in a way that was not necessary to examine the nature, characteristics, and functioning of the goods.

(2) The right of withdrawal does not apply to contracts for the delivery of goods that may lose their value upon opening/sealing (e.g., shower gels, hand creams, body lotions, foodstuffs, etc.)

(3) The provider informs about the model withdrawal form as follows in accordance with the legal regulation:

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

— To: Feele GmbH & Co. KG, owner: Alexandra Gadsch, Eichweidweg 9a, 86438 Kissing, Alexandra.Gadsch@feele.de
— I/we hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods
— Ordered on (*)/received on (*)
— Name of the consumer(s)
— Address of the consumer(s)
— Signature of the consumer(s) (only if notified on paper)
— Date
(*) Strike through what does not apply